Privacy Policy
Last updated: April 28, 2026
This Privacy Policy describes how Master of Blades ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.masterofblades.com (the "Site") or otherwise communicate with us (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services.
By using our Services, you agree to this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any updates will be posted on this page. We encourage you to review this Privacy Policy regularly.
How We Collect and Use Your Personal Information
We collect personal data to:
- process and deliver your orders
- communicate with you
- improve our services
- comply with legal obligations
- protect our business and users
What Personal Information We Collect
Information You Provide Directly
When placing an order, we may collect:
- Email address (for order updates)
- Phone number (for communication and SMS updates regarding your order)
- Name and surname (for delivery and support)
- Billing and shipping address
- VAT number, Tax Office and business activity (for invoice issuance, if requested)
We may also collect:
- Account login details
- Customer support messages
Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You should notify us immediately in case of unauthorized use. We recommend using strong passwords and updating them regularly.
Usage Data
We may automatically collect:
- IP address
- Device and browser information
- Pages visited and interaction data
This is collected via cookies and similar technologies.
Information from Third Parties
We may receive data from:
- Shopify (platform provider)
- Payment providers
- Shipping partners
- Analytics and marketing providers
How We Use Your Personal Information
Order Processing
We use your data to:
- process payments
- fulfill orders
- manage returns and exchanges
- provide after sales support
Communication
We use your data to:
- send order updates
- communicate via email or phone
- send SMS updates if applicable
Marketing
We may send promotional communications if you have given your consent.
You may unsubscribe at any time using the unsubscribe link included in our emails.
Security and Fraud Prevention
We use your data to detect and prevent fraud or misuse of our services.
Legal Basis for Processing (GDPR)
We process your data based on:
- Performance of a contract (order fulfillment)
- Legal obligations
- Legitimate business interests
- Your consent (for marketing)
Cookies
Cookies are small text files stored on your device.
We use cookies to:
- ensure website functionality
- remember preferences
- analyze traffic
- improve user experience
You can manage cookies through your browser settings. Disabling cookies may affect website functionality.
For more information about cookies used by Shopify, please visit:
https://www.shopify.com/legal/cookies
How We Share Personal Information
We may share your data with:
- Service providers (shipping, hosting, analytics)
- Payment processors
- Shopify platform
- Legal authorities when required
We do not sell your personal data.
Data Retention
We retain your data only as long as necessary for:
- order processing and contractual obligations
- legal compliance
- dispute resolution
For marketing purposes, your data is retained until you withdraw your consent.
Your Rights
You have the right to:
- access your data
- correct your data
- request deletion
- restrict processing
- data portability
- object to processing
- withdraw consent at any time
To exercise your rights, contact us at:
support@masterofblades.com
Data Security
We take all necessary technical and organizational measures to protect your data.
However, due to the nature of the internet, no system can guarantee absolute security. In case of a data breach, we will notify the competent authorities and affected users as required by law.
Children's Data
Our Services are not intended for individuals under 16 years old.
Third Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
International Transfers
Your data may be processed outside your country. We ensure appropriate safeguards are applied.
Contact
Master of Blades
29 Lavriou Ave., Glyka Nera
15354 Athens, Greece
Email: support@masterofblades.com
Data Controller
For the purposes of applicable data protection laws, Master of Blades (OMNITRADE) is the data controller of your personal data.